Auckland 2022

29-30 Jun, Wed–Thu 10am–5pm, Auckland Showgrounds

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Jack Crutzen

"Jack has an extensive background in Facility & Asset Management (FM/AM), Procurement and Corporate Real Estate in the Netherlands and has worked in the last 18 years for some large property portfolio organisations such as Westfield, Excell Corporation, Westpac New Zealand and KiwiRail. In 2015, Jack started as director for PRISMA Facilities Management. PRISMA provides facility & asset management, procurement and corporate real estate business consultancy. Since March 2015 he has operated as an acting Associate Director and FM Transformation Project Manager at Auckland University of Technology, acting FM manager at Waikato University, acting National FM at Fisher & Paykel Global to name a few. Jack is passionate on how the built environment and workplace services can support business success by not only providing a fit for purpose FM operating model but also on how a more strategic approach can support growth, margin, cost management and a more fun place to work!
His business consultancy ranges from the set-up of an outsourced Helpdesk and hybrid management model of in-house FM management and the support of an FM integrator for specific services, Health $ Safety and Risk Assessment. Jack also advises companies on business analysis and improvement strategies and has an extensive background in Procurement, FM and AM reviews, developing Asset management Plans & maintenance plans as well as (technical) building services reviews. With his extensive FM experience he has undertaken many asset condition assessments and provided Asset Management Plans and strategies to a wide range of organisations in New Zealand and overseas."

Thursday 30 June

How Smart FM and AM Data Supports Metlifecare Growth Strategy & How to Engage Effectively with Key Stakeholders

1pm-1:45pm Seminar Series - brought to you by Bunnings Trade

Jack Crutzen

Peter Wyatt

Jack Crutzen - Director of PRISMA Facilities Management , Peter Wyatt - Senior Facilities Manager for Metlifecare

Jack Crutzen will advise on the value of FM and AM maturity review and how they give insight into improvement areas in the FM/AM/Procurement and the wider business. Metlifecare got a better understanding of building performance, condition of assets, risks and future spend profiles, and opportunities to optimise most effectively and efficiently. This presentation will present how to engage with senior management, support and influence decision-making, set and support FM strategies to help business growth, which tools and techniques have been used, and how data was presented pragmatically to engage with the wider business. This presentation gives insight into a multi-faceted approach such as: setting strategic objectives, developing a project approach, communication and engagement, building a team for success, collecting and using data and developing FM, AM and maintenance plans, as well as creating procurement benefits. Peter Wyatt will provide the client's perspective and how AM principles have become part of the day to day management and ensure that data stays valid and can be used most effectively.